An email I got from BadoinkVR regarding a membership renewal issue using Segpay/Paypal

An email I got from BadoinkVR regarding a membership renewal issue using Segpay/Paypal

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I was trying to renew my subscription to BadoinkVR after taking a break but for some reason it wouldn't take my card. Then I tried the card somewhere else and it worked. I contacted BadoinkVR about my issue and this is the response I got. Why is that a thing? That makes no sense. I could have sworn at one point I did renew it just fine with Segpay/Paypal

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